Troubleshooting

Experiencing technical issues? Look for a solution here. ILLUMIN8 iPad Photo Booth Models, DSLR EventPRO Photo Booth Models, Sinfonia Printer/Parts

• How to check the status of PPU Helper for SMS in the Queue

ILLUMIN8+ Photo Booth

• Illumin8+ troubleshooting tips

ILLUMIN8 MAX Photo Booth

• Illumin8 Max troubleshooting

DSLR Camera settings

• Troubleshoot DSLR camera disconnect
• Canon M50 / M100 powering off

Parts

• Replacement parts- self source

Sparkbooth

• Find your layout in Sparkbooth Software
• Delay between the flash and the shutter in Sparkbooth software
• Menu settings are not accessable Sparkbooth software
• Emails are not sending Sparkbooth software

Printer

• Sinfonia CS2 Printer troubleshooting 101
• How to clear a printer jam
• Printer monitor status says "OFFLINE"
• Troubleshooting guide for the Sinfonia CS2
• Detailed guide to clearing a printer jam due to printer trimmings
• Fix a torn ribbon in the Sinfonia CS2 printer
• Sinfonia CS2 printer is not auto-cutting 2x6 prints
• Printer is not showing up on a Windows platform
• Sinfonia CS2 Error Codes
• How to reset the Sinfonia CS2 error codes
• Sinfonia CS2 printer rescue kit
• AirCast Pro is not printing